By placing an order with us, you are confirming that you are 18 or older. It is illegal for us to sell alcohol to anyone under the age of 18.
When you pay for your order you are confirming that you are either the card holder, or that you have permission from the card holder to use the card for the purpose of ordering wine.
All our prices are inclusive of VAT based on current rates of excise duties.
All our prices exclude delivery which is free to the following UK post codes: NE, SR, DH. We will endeavour to deliver to these post codes in our own van as soon as possible. If for whatever reason this is not possible, we will contact you via email and advise delivery date.
Delivery to all other mainland UK Mainland incurs a charge. The cases will be delivered via a courier specialising in the handling of wine & spirits. All deliveries are packed in “liquid-safe” cardboard cartons that are 100% recyclable, secured with eco-friendly & recyclable tape.
Orders will only be dispatched once payment has been received and confirmed.
We have yet to experience any breakages during delivery due to the high quality packing used but they are easy to spot as we only use 100% cardboard and paper packaging so any damage that might occur during transit will be noticeable immediately upon receipt. In the extremely unlikely event that you receive a parcel with a broken bottle inside, please take a photo of the unopened carton and the broken bottle(s), then notify us and our carrier immediately upon receipt in order for you to receive a refund or free replacement of the breakages.
All our wines are offered subject to availability—an alternative or a refund will be offered in the event of wines being out of stock.
Mercato Del Garda reserves the right to change price and availability information without notice.
Should you wish to cancel an order, please notify us at least 24 hours before delivery is due. Any notification after this time may result in the delivery being made at cost to the customer.
You warrant that the personal information which you are required to provide when you register as a customer is accurate, current and complete in all respects. You will notify us of any changes in the personal information by e-mail or in writing. We shall treat all your Personal Information as confidential. We shall keep it on a secure server and we shall fully comply with all applicable UK data and consumer protection legislation.
We reserve the right not to accept orders.
We reserve the right cancel an order for a full refund until delivery has taken place.
Mercato Del Garda is a UK registered company and any disputes or claims must be settled under UK law.