UK MAINLAND DELIVERY MONDAY TO FRIDAY
Free delivery to any NE, SR and DH postcodes
Mixed 1-5 bottles of any wine – £5.00
Mixed 6+ bottle case of any wines – £10.00
Normal delivery lead time 2 to 3 working days
If you don’t like the wine for any reason we will gladly arrange for a courier to collect any remaining unopened bottles and refund you in full for the returned bottles. We will not charge you for the collection. Please make sure that the wines are carefully packed in a secure, cardboard wine box to avoid damage on their way back us. Contact Kevin on 07713062774 or firstname.lastname@example.org to arrange.
If any of the wines you buy from us are faulty in some way (corked, oxidised etc) please contact Kevin on 07713062774 or email@example.com and we will refund or replace the faulty bottles free of charge.
We have yet to experience any breakages during delivery due to our high quality packing and specialist courier partner. With wine breakages are easy to spot as we only use 100% cardboard and paper packaging so any damage that might occur during transit will be noticeable immediately upon receipt with signs of damp cardboard or dried wine stains. In the extremely unlikely event that you receive a parcel with a broken bottle inside, please take a photo of the unopened carton and the broken bottle(s), then notify us and our carrier immediately upon receipt in order for you to receive a refund or free replacement of the breakages.